Patient transport for you and your loved ones
To the doctor, to hospital, to rehab or back home: you call us, we take care of the rest — from your front door to your destination.
One call is all it takes
Many people think only a hospital can book patient transport. That is not the case: you can book any journey yourself, for yourself or for a relative — for an appointment with the doctor, a check-up at hospital or the journey home after rehab.
Tell us when you need to be where and whether you travel lying down, in a wheelchair or seated. We collect you from your front door, help you get in, accompany you to the reception desk and bring you back home afterwards.
- Collection from your front door, not the kerb
- Lying down, in your own wheelchair or seated
- One accompanying person travels free of charge
- Price on request before the journey, invoice to submit to your health insurer
- Here for you 365 days a year, free call on 0800 670 670
The most common journeys
Transport to the doctor
Appointments with your GP
Find out moreTransport to medical examinations
Imaging: MRI, CT, X-ray, ultrasound
Find out moreRehab transport
Admission to the rehabilitation clinic directly from the acute hospital
Find out moreDialysis transport
Regular journeys to haemodialysis
Find out moreWheelchair taxi service Basel
Doctor, dentist and therapy appointments
Find out moreAirport transfer
Transfer to EuroAirport Basel Mulhouse Freiburg
Find out moreWhat patients and relatives say
«As a relative, I was taken seriously and included in the process, which was an enormous relief for me. … The vehicle is modern, the equipment is convincing, and everything went calmly and without unnecessary stress, which was particularly important to my mother.»
«The staff were punctual, patient and extremely respectful towards the patient. In a sensitive situation, that cannot be taken for granted.»
Who pays for the journey?
If the transport is medically necessary and prescribed by your doctor, basic health insurance usually covers 50 per cent of the costs, up to an annual maximum. Supplementary insurance often covers more. Without a prescription, you book the journey privately — on request, we tell you the price in advance.
Frequently asked questions from individuals
Can I book transport as a private individual?
Yes. You do not need a hospital or an institution behind you. Call us on 0800 670 670 (free of charge) or book online — for yourself or for a relative.
How much does patient transport cost?
That depends on the distance, the type of transport and the time required. On request, we will tell you the price before the journey. If the transport is medically necessary and prescribed by a doctor, basic health insurance usually covers 50 per cent, up to an annual maximum.
Do I need a medical prescription?
Only if you want your health insurer to contribute to the costs. Without a prescription, you can book any transport privately.
Can a relative travel with me?
Yes. One accompanying person travels free of charge on every journey.
When can I reach you?
Monday to Friday from 06:00 to 22:00, at weekends and on public holidays from 08:00 to 22:00 — 365 days a year. The number 0800 670 670 is free of charge.
Are you an emergency service?
No. We transport patients in a stable physical condition. In an emergency, dial 144.
Book a journey
Call us free of charge or book online. We will confirm your pick-up time.
The first IVR-recognised patient transport service in north-western Switzerland
Recognition by the Swiss Interassociation for Rescue Services (IVR/IAS) is not a self-assessment but the result of an external audit of vehicles, equipment, training and procedures. Mobimed was the first patient transport provider in north-western Switzerland to receive it — and still holds it today.
Check the certificate in the IVR register