Transport to the doctor in Basel – to the practice and safely back home
For private individuals, relatives, care homes and Spitex (home care)
The essentials first
We drive you to your GP, dentist, specialist or physiotherapist and bring you back home after your appointment. You are collected at the door of your flat and accompanied right into the practice – even if you use a wheelchair or need support walking.
Typical uses
- Appointments with your GP
- Dentist, ophthalmologist and other specialists
- Physiotherapy and occupational therapy
- Doctor’s appointments for care home residents
- Regular check-ups, also at fixed times
From the door of your flat to the waiting room
We do not collect you at the roadside, but at the door of your flat. Our staff help you put on your jacket, get down the stairs and into the vehicle, and take you to the reception desk at the practice. After the appointment, we collect you there again and accompany you back into your flat.
If you use a wheelchair, you stay seated in it: our vehicles have a ramp or lift, and the wheelchair is securely fixed in place.
For care homes and Spitex
Care homes and Spitex (home care) organisations book doctor’s journeys for their residents and clients with us – by phone or via the online form. On request, we invoice collectively.
Transport to the doctor at Mobimed — in pictures
Our own photos from Basel — click to view them full size.
Frequently asked questions: Transport to the doctor
What does the journey include?
We collect you at the door of your flat, help you get in and out of the vehicle and accompany you right into the practice. Wheelchair users stay seated in their own wheelchair. Our staff are trained in looking after patients.
Can someone come along?
Yes. One accompanying person travels free of charge.
Does my health insurer pay for the journey to the doctor?
If the transport is medically necessary and prescribed by a doctor, basic health insurance (KVG) generally covers 50 per cent of the costs, up to an annual maximum. Without a prescription, you can book the journey privately.
How early do I need to book a journey to the doctor?
Ideally one day in advance. We take on short-notice journeys if a vehicle is free – just call us: 0800 670 670.
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Before you book
What does health insurance cover?
Basic insurance, supplementary insurance, medical prescription — the rules that apply to this service.
Costs & health insuranceBook for yourself or a relative
No hospital needed in the background: online or by phone, and your companion travels free of charge.
For individualsWhich type of transport is right?
Stretcher, wheelchair, seated or taxi — the guide with a comparison and help to decide.
To the guideFor hospitals, care homes and Spitex
A permanent transport partner with case number, cost centre and a single contact person.
For hospitals & care homesTerms explained: Deductible and co-payment · Medical prescription for transport · Seated transport · Spitex (home care) · Transport assistant · Transport costs and health insurance · Transport service · Wheelchair transport
Transport to the doctor in: Basel · Riehen · Allschwil · Binningen · Bottmingen · Oberwil · Therwil · Birsfelden · Muttenz · Pratteln · Münchenstein · Reinach · Arlesheim · Aesch · Dornach · Liestal · Sissach · Laufen · Rheinfelden
Book transport — online, straight to our dispatch team
Client, patient, appointment — one form that goes directly to our dispatch team. Prefer to call? That works too.
The first IVR-recognised patient transport service in north-western Switzerland
Recognition by the Swiss Interassociation for Rescue Services (IVR/IAS) is not a self-assessment but the result of an external audit of vehicles, equipment, training and procedures. Mobimed was the first patient transport provider in north-western Switzerland to receive it — and still holds it today.
Check the certificate in the IVR register